Ground Ambulance Transport Services | Elite Medical Transportation

NON-EMERGENCY MEDICAL TRANSPORT

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Purpose of NEMT Wheelchair Transportation

Our NEMT wheelchair transportation service is specifically tailored for patients who require the use of a wheelchair but do not need emergency medical care during transit. Our purpose is to bridge the gap between home and healthcare facilities, making it easier for patients to access the care they need without the challenges of arranging transportation themselves.

Service Details

Specialized Vehicles: Our fleet is equipped with vehicles designed to accommodate wheelchairs safely. These vehicles feature secure wheelchair restraints, ramps, and ample space for comfortable travel.

Trained Drivers: Our drivers are thoroughly trained in safety protocols and customer service. While our drivers do not lift patients, they are skilled in assisting patients with boarding, securing their wheelchair, and ensuring a smooth and safe ride.

Reliable Scheduling: We offer flexible scheduling options to accommodate the varying needs of your patients. We understand the importance of punctuality and strive to minimize wait times, ensuring timely arrival for appointments.

What kind of transportation services do we provide?

1. Medical Appointments

- Doctor's Visits: Routine check-ups, follow-ups, or consultations with specialists.
- Therapy Sessions: Physical therapy, occupational therapy, or mental health counseling.
- Dialysis Treatments: Regular transportation for patients requiring frequent dialysis sessions.
- Dental Appointments: Transportation to dental clinics for check-ups or treatments.
- Chemotherapy or Radiation: For cancer patients who need frequent treatment.
2. Hospital Discharges
- Patients who have been discharged from the hospital and require safe transportation home, especially when they are unable to drive themselves.
3. Post-Surgery or Procedure Transportation
- Patients who have been discharged from the hospital and require safe transportation home, especially when they are unable to drive themselves.
4. Transportation for Individuals with Disabilities
- Mobility Challenges: Individuals using wheelchairs, walkers, or other mobility aids who need wheelchair-accessible vehicles.
- Developmental Disabilities: People with cognitive disabilities who need assistance getting to and from appointments.
5. Senior Transportation
- - Elderly Patients: Seniors who may not drive anymore but need to attend medical appointments, pharmacy visits, or other healthcare services.
  - Assisted Living/Nursing Homes: Residents of assisted living or nursing homes needing transportation for off-site medical services.
6. Chronic Illness Management
7. Veterans' Healthcare
- - - Transportation to VA hospitals or clinics for veterans who cannot drive due to physical or mental health issues.
8. Pharmacy Visits
- - - Transport to pharmacies to pick up prescribed medications, especially for patients unable to drive themselves.
9. Behavioral Health Services
- - - Individuals attending counseling, mental health evaluations, or substance abuse treatment programs.
10. Transportation for Rehabilitation
- - - Patients recovering from injury, illness, or surgery who require transportation to rehabilitation centers for ongoing therapy and care.

What types Types of Patients Not Suitable for NEMT Service?

While we strive to accommodate as many patients as possible, there are certain cases where our NEMT wheelchair transportation may not be the best fit:

Patients Requiring Lifting Assistance: Our drivers are not permitted to lift patients. Patients who cannot transfer themselves or with the aid of a caregiver must have appropriate support for these needs.

Emergency Medical Needs: Our service is not equipped for patients who require immediate medical attention or monitoring during transit. Patients with conditions that might deteriorate rapidly should use emergency medical services. The patient’s health condition should be stable enough to travel without requiring medical intervention during transit.

Patients with Severe Behavioral Issues or Cognitive issues: Patients who exhibit aggressive or violent behavior that could endanger themselves or others during transit may require specialized transportation services with additional support. Patients with severe dementia or other cognitive impairments that prevent them from understanding or following safety instructions and guidelines. Patients who are non-communicative and cannot express their needs or respond to the driver's questions or instructions.

Bariatric Patients Beyond Vehicle Capacity: Patients whose weight exceeds the safe operating limits of our wheelchair lifts and restraints may need alternative transportation arrangements.

Patients on Medications Affecting Mental Status or Urinary Needs: Patients on medications that alter mental status or cause a frequent need for restroom use during transit may not be suitable for our service. These factors can impact the safety and comfort of both the patient and the driver during transportation.

Hours of Operation

Our standard hours of operation are (Monday - Friday 5:00 AM to 5:00 PM), ensuring that we provide reliable service during the key hours of the day. However, we understand that medical needs do not always adhere to a fixed schedule, particularly for long-distance trips that may require special planning. For those instances, we are more than willing to coordinate transportation outside our typical hours to meet your needs. We strongly encourage you to reach out and inquire about availability, as we strive to accommodate your schedule as seamlessly as possible.

Pricing

Our NEMT Paratransit service is a private pay service, meaning clients pay us directly for transportation. We are committed to offering affordable and transparent pricing, along with different payment options to ensure our services are accessible to all.

While we don’t bill insurance directly, we work with several brokers who may be in-network with your insurance provider. If you have NEMT benefits, we encourage you to contact your insurance company to arrange transportation services. Be sure to request ELITE Medical Transportation, and we’ll ensure you receive top-tier service.

Wheelchair Transportation: $45 base rate plus $2 per mile.
Ambulatory Transportation: $26 base rate plus $2 per mile.
We strive to keep our services affordable while maintaining the highest standards of care. Additional fees may apply for wheelchair rentals or long-distance trips. Contact us today to learn more and get a personalized quote!

Easy Scheduling

To ensure you receive the best possible service, we require a 24-hour notice for scheduling your NEMT transportation. While we do accept short-notice requests, availability may be limited. For your peace of mind and to secure your trip, we highly recommend booking your transportation in advance.

To schedule a pickup Complete the handy form below. You can also book a time by calling or texting us at 915-351-3229

On-Line Pickup Request Form

Patient Info*
Email*
Phone*
Pickup Address*
Address Line 2 City State ZIP Code
Drop-off Address*
Address Line 2 City State ZIP Code
Pickup Time*

: Hours

Minutes
Wheelchair
- Wheelchair
I require transportation while using a wheelchair.
Ambulatory
- Ambulatory
I can walk independently or with minimal assistance
Additional Instructions
CAPTCHA

Non-Emergency Medical Transport

24 HOUR DISPATCH
915-542-1144

NON-EMERGENCY MEDICAL TRANSPORT

Purpose of NEMT Wheelchair Transportation

Service Details

On-Line Pickup Request Form

We’re here to ensure you get the care you need when you need it most!

Contact

Telephone

Hours of Operation

Employees

24 HOUR DISPATCH 915-542-1144

NON-EMERGENCY MEDICAL TRANSPORT

Purpose of NEMT Wheelchair Transportation

Service Details

On-Line Pickup Request Form

We’re here to ensure you get the care you need when you need it most!

Contact

Telephone

Hours of Operation

Employees

24 HOUR DISPATCH
915-542-1144